Technical Support Engineer

Boxtro LLP 123

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San Francisco Until 8/21/2026 First posted March 22, 2025 Last posted March 22, 2025
Job description
Launched in 2012, Koding, a fast-growing startup (with over a million users), is seeking a Tehnical Support Engineer to augment its existing support staff. We strongly believe that in a market such as ours, customer delight is one of the primary reasons why an existing customer would recommend Koding to a friend or colleague. Therefore, our support team excels at delivering world-class customer experiences. As our user base has grown, we need to augment our current team with new members who live to ensure that all customer issues are resolved and that everyone loves our product.

Koding is a developer-focused startup based in San Francisco’s SOMA district. Our core product is: “Development Environments as a Service”. We offer feature rich cloud-based development environments that are complete with free VMs, an attractive code editor & sudo level terminal… all in a browser.

Koding provides all you need to move your software development completely to the cloud. You will be up and running in minutes on your own cloud-based Linux boxes where you can learn programming languages like Ruby, Go, Java, NodeJS, PHP, C, C++, Perl, Python…the list goes on! You can experiment with installing/configuring/hacking Wordpress, Laravel, Django, Bootstrap and a slew of others or fire up a MySQL, Mongo, Postgres server with the click of a button. Our collaboration features allow you to pair-program with your friends and colleagues using audio-video and real time sharing of the entire development workspace. Leave your localhost behind and step into the future!

More info:
About this role

Summary

Provide technical support and customer assistance for cloud-based development environments.

Job title

Technical Support Engineer

Experience level

none

Industry

software

Location requirements

San Francisco, on-site role only

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer supportLinuxcloud servicestroubleshooting

Preferred skills

None specified

Specializations

cloud computingdeveloper supportLinuxcustomer service
Locations

Structured locations inferred from the posting.

San Francisco, CA, USA

On-site City