Matching Customer Support jobs
- Customer Support Specialist $43k–$58kMercurySan Francisco, CA, New York, NY, Portland, OR, or Remote within US on site 2+ years exp Posted Oct 16Resolve customer questions and account issues, improve support processes, and communicate user needs to product and banking partners.
- Customer Support Lead $72k–$86keevd.fa.us6.oraclecloud.com.CX 1San Francisco, CA, US hybrid Posted Oct 12Handle escalated customer cases, oversee support queues, coach representatives, and drive AI adoption and service quality.
- Customer Support Specialist (Mandarin) $33–$35/hrIntelliPro GroupSan Francisco, CA on site 1+ years exp Posted Oct 4Provide bilingual customer support, manage onboarding, handle customer issues, optimize service platform.
- Customer Support Team Lead $85k–$110kPlatphormSan Francisco, CA hybrid 1+ years exp Posted Oct 29Handle complex customer support, manage queue health and escalations, maintain support resources, report metrics, and coach and manage representatives.
- Customer Support Specialist $21k–$30kAir AppsSan Francisco on site 3+ years exp Posted Apr 28Support customers, troubleshoot iOS app issues, report product feedback, and improve customer experience across teams.
- Customer Support Engineer Pay not disclosedThe San Francisco ComputeSan Francisco, CA on site 3+ years exp Posted Sep 29Resolve customer issues across GPU infrastructure, coordinate incident escalations, and improve support processes and tooling.
- Talent Manager (Administrative & Customer Support) $70k–$87kRobert HalfSAN FRANCISCO on site 2+ years exp Posted Oct 14Develop client business, recruit and match administrative and customer support professionals, and manage client and candidate relationships.
- Director, Customer Support $240k–$275kOpenRouterSan Francisco Bay Area, California remote 4+ years exp Posted Oct 24Build and lead AI-native technical support, scaling support systems, automation, operations, and developer customer experience.
- Federal Reserve Financial Services Enterprise Customer Support Specialist I/II Pay not disclosedFederal Reserve Bank of Kansas CitySan Francisco, CA + 11 other locations on site 1+ years exp Posted Oct 23Provides advanced technical support, resolves customer connectivity issues, manages onboarding and infrastructure projects, and maintains technical documentation and test labs.
- Customer Support Reps - AI Training - San Francisco, US Pay not disclosedProlific AcademicRemote Posted Nov 4Evaluate AI support responses, simulate customer interactions, refine knowledge bases, and label sentiment using customer service expertise.
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