Workplace Coordinator (R-19472)
Dun & Bradstreet
Apply to this jobTo provide first class visitor and customer experience to Dun & Bradstreet Warsaw office. Working within the Poland Workplace team, this role will be a diverse and busy role focusing on delivering an outstanding, safe and compliant office environment for team members, customers and visitors to enjoy. Excellent communication and administration skills are a must with concise organization skills.
This role is pivotal in the smooth operation of the Dun & Bradstreet office, giving our team members, visitors, and customers with their first and lasting impression, having great local knowledge this role will be responsible for promoting a positive office experience.
Responsibilities:
- Office workplace representative & customer point of contact, covering the Front of House as required.
- Support Reception Services – meet and greet as you will be welcoming guests and visitors, provide support manage their enquiries in a professional and courteous manner.
- Site Safety and Security – championing site rules and being the point of contact for all safety and security enquiries.
- Facilities Administration – maintaining records, site notices, processing invoicing, assisting in organising the facilities elements of any office events and other administration relating to facilities matters in a proactive manner.
- Office maintenance: Understand the works Standard Operation Procedure to manage preventive and reactive requests and mitigate / avoid any impact to our customers.
- Coordinate cleaning requests, ensuring high quality of works to achieve pristine standards.
- Coordinating catering, incoming & outgoing mail, any other 3rd party office services, stock control as required
- Coordinate the facilities services, proactively showing a strong problem-solving ability approach to promote high level satisfaction to all our team members and customers.
- Managing and prioritizing tasks and queries as part of the day-to-day role, working closely with the front end and facility manager.
- Communicate in an open, honest, and transparent manner at all times with the ability to tailor the messages to a specific audience and their needs.
- Cover the Workplace Manager in times of absenteeism, and busy periods.
Essential Skills and / or qualifications:
- Experience in a similar environment.
- Understanding of Health & Safety Regulations and compliance
- Excellent customer service, planning and organisational skills.
- Ability to respond fast and priorities work in an efficient manner.
- Team player with a proactive outlook and ability to multitasks, while working independently
- Strong interpersonal skills with the ability to interact and communicate effectively.
- Energetic, approachable, and representative of D&B, ensuring our customers and visitors feel welcome.
- Excellent PC and administration skills, with good knowledge of Microsoft Office.
- Good level of written and verbal communication skills, able to communicate at all levels (Polish & English)
- Ability to always adhere to site rules and regulations.
Summary
Manage office services, safety, and customer interactions to ensure a positive experience.
Job title
Workplace Coordinator
Experience level
experience in a similar environment
Industry
professional services
Location requirements
Warsaw, Poland; remote not allowed
Salary
Not specified
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Warsaw, Poland