Workforce Solution Partner

It's more than a career, it's a calling.

MO-SSM Health Mission Hill

Worker Type:

Regular

Job Summary:

Supports the organization’s mission through technical oversight of a dynamic workforce management solution that has unified timekeeping, attendance, labor and scheduling in a single, integrated platform. This role will act as the bridge between enterprise stakeholders and the technical team, driving adoption and optimization of the workforce platform to meet business needs.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Builds and analyzes reports, particularly leveraging workforce management system, data for operational improvements.
• Acts as internal technical expert and support for leaders across the enterprise, addressing and resolving technical issues promptly.
• Coordinates technical support for department users, addressing and resolving technical issues promptly.
• Designs and documents technical solutions to meet the organization’s needs and add value to the existing systems.
• Coordinates deployment of tools and other resources to assist leaders in achieving workforce-related objectives.
• Owns change management processes related to the workforce management system, supporting implementation, and ongoing optimization
• Utilizes critical thinking and customer-oriented approach to respond to inquiries while providing support and education to leaders.
• Acts as an internal consultant in support of workforce solutions platform for system wide utilization. 
• Performs other duties as assigned.

EDUCATION

• Bachelors’ degree in Business, Finance, Engineering, Nursing, Computer Science, or a related field or equivalent years of experience and education

EXPERIENCE

• Two years’ experience

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 

• None

Work Shift:

Day Shift (United States of America)

Employee

Department:

8726030033 Workforce Strategy and Operations

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). 

• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. 

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SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.