Windows and MacOS Desktop Support

New York, US Until 9/22/2026 First posted July 24, 2026 Last posted July 24, 2026
Job description

This is a Full-Time Hybrid position.

A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows and Mac OS Hybrid Technical Support position to support clients on a full-time basis. Onsite client visits will be required.

Candidate must be passionate about computers & technology and should be highly proficient in Windows Operating System. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.

Must Be Experienced And Proficient In

Remote Software Technologies

VPN Connectivity and TCP/IP LAN Networks

General Network and Firewall troubleshooting

Windows Troubleshooting

Printer Troubleshooting

Microsoft 365 and Cloud other various cloud platforms

GSuite Administration

Critical Thinker

Ideal Candidates Should Be Able To

  • Provide general desktop, user and hardware support
  • Provide proactive system maintenance including backup solutions
  • Provide general connectivity and troubleshooting support
  • Provide network and server support
  • Provide good communication skills and documentation
About this role

Summary

Provide desktop, network, and cloud support for clients in a hybrid environment.

Job title

Windows and MacOS Desktop Support

Experience level

proficient

Industry

information technology

Location requirements

New York, US, hybrid work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

Windows troubleshootingMacOS troubleshootingVPN connectivityTCP/IP LAN networksfirewall troubleshootingMicrosoft 365GSuite administration

Preferred skills

None specified

Specializations

Windows troubleshootingMacOS troubleshootingnetwork troubleshootingcloud platformsremote software technologies
Locations

Structured locations inferred from the posting.

New York, NY, USA

Hybrid City