We have urgent requirement for Inbound Technical Support process.
Adeeba e Services Pvt. Ltd.
Apply to this jobAdeeba e-Services Private Limited
Adeeba E services Pvt Ltd provides 24*7 Technical Support to UK/USA customers regarding printers, routers, emails. and also provide website development services to national and International Business
HUGE VACANCIES IN INTERNATIONAL BPO FOR INBOUND TECHNICAL SUPPORT PROCESS UK/US.
Job Profile: Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Candidate Profile:
Must Have Experience in Outbound Tech Support for more than 6 months-1 year
Must know how to close their own calls.
Must have good convincing and sales skills.
Salary:Rs.15,000-22000/month(fixed)+Huge Incentives
Shift : Day/Night
Days: 6 days (rotational off 1 day)
Kindly Note: NO FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE APPLICABLE
Contact: Ayesha (HR) 9051449800 for further queries
need good communication skill
flexible for night shift
Summary
Handle inbound calls, diagnose printer/router issues, sell support plans, require sales skills.
Job title
Inbound Technical Support
Experience level
6 months-1 year
Industry
bpo
Location requirements
Kolkata, India, no remote work allowed
Salary
Rs.15,000-22000/month(fixed)+Huge Incentives
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India