We are hiring for International Voice Process Technical & Customer Support Associate
Adeeba e Services Pvt. Ltd.
Apply to this jobAdeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.
We are hiring for International Voice Process Technical & Customer Support Associate required with the following skill set:
• Opening in sr. Associate/Executive Level ONLY & for Voice process
• Excellent Spoken English skills is a MUST
• Ability to analyse and solve customer queries over the phone (INBOUND, NO SALES & NO TARGETS)
• Lucrative Salary & Incentives (Rs. 1.4 Lacs – 3.00 Lacs )
• Minimum 6 months EXPERIENCED CANDIDATE from Outbound Tech Support Process are preferable
• 6days working
• Fixed salary in salary account on 1st of every month+ huge incentives
• Leaves: Rotational offs
24 paid leaves+b'day leave+comp offs
Shift Timing: Fixed
Morning(10:30am-8:30pm)
Evening(8:30pm-6:300am)
Contact for interview: RIMA (HR)@ 7686839463
All your information will be kept confidential according to EEO guidelines.
Summary
Handle inbound customer queries over the phone, analyze issues, provide solutions, with no sales targets.
Job title
International Voice Process Technical & Customer Support Associate
Experience level
6+ months
Industry
contact center
Location requirements
Kolkata, WB, on-site with fixed shifts
Salary
Rs. 1.4 Lacs – 3.00 Lacs
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India