we are hiring for inbound tech support

Adeeba e Services Pvt. Ltd.

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Kolkata, WB, in on site Until 8/21/2026 First posted February 28, 2026 Last posted February 28, 2026
Job description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

We are hiring candidates for an International Tech Voice Process for US shift. Fixed night/ morning shift.

Attractive salary with huge incentives.

Process : Inbound 

Shift timing –  night shift

Job Description:

Recommendation of technical help through easy steps

Converting a Caller to a Customer by placing & enrolling the apt support plan through soft selling skills

Software or Service packages to be sold

Resolving all issues promptly, thoroughly and in a cost effective manner.


Benefits & Facilities

Fixed Salary + High Incentives

Fixed Salary on 1st of Every Month

Daily Sales Incentives

Attendance Incentive

Monthly Sales Incentives

Loyalty Bonus every year

Age - upto 32 years

Minimum 6 months EXPERIENCED CANDIDATE from Outbound Tech Support Process are preferable

contact : RIMA (HR) 7686839463

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Provide technical help, convert callers to customers, resolve issues promptly in inbound process

Job title

inbound tech support

Experience level

6+ months

Industry

contact center

Location requirements

Kolkata, WB, in; remote not allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

call handlingsoft sellingtechnical support

Preferred skills

None specified

Specializations

tech supportcall handlingsoft sellingsoftware packages
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City