Watch Parts Specialist

Zale Canada Co.

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SJR Support Center - Brentwood, TN Until 9/28/2026 1+ years exp First posted July 30, 2026 Last posted July 30, 2026
Job description
Onsite: Brentwood, TN

The watch parts specialist is responsible for sourcing and ordering parts needed to complete repairs. Knowledge of watch parts and repair is essential to this role. Strong attention to detail and organizational skills are required. Ability to work in a fast-paced environment is essential.


Essential duties:

Order parts for watch repair. Utilize vendor ordering systems to order parts as needed. Create spreadsheets to reference part numbers and job numbers to easily match parts when received.


Receive parts for watch repairs. Check off parts in spreadsheet to match to jobs. Transfer jobs to correct location when parts are received. Maintain accurate records in Diaspark system.


Customer service. Answer phone calls from customers regarding the status of watch repairs.


Qualifications:

  • High school diploma or equivalent
  • 1+ years experience in watch repair

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About this role

Summary

Manage sourcing, ordering, and record-keeping for watch repair parts in a fast-paced environment.

Job title

Watch Parts Specialist

Experience level

1+ years

Minimum experience

1+ years exp

Industry

retail

Location requirements

Onsite at Brentwood, TN, no remote work allowed.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

watch partsorder managementspreadsheet

Preferred skills

None specified

Specializations

watch partsrepairsourcingorder management
Locations

Structured locations inferred from the posting.

Brentwood, TN, USA

On-site City