Warranty Auditor

Company Description: 

For over 25 years, MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success.

As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. Represented by over 6,000 employees across 80 countries, we are the largest provider of automotive retail solutions across the Asia Pacific, Africa, and Middle East regions.

Job Role:

• Executes the Audit by ensuring compliance with manufacturer guidelines, procedures, and regulations.
• Experience in Warranty Auditing / Experience in Warranty Processing is expected.

Experience:

• Currently working or have worked in the past as Warranty Auditor in warranty processing for any manufacturer
• Or
• Currently working or have worked in the past as Warranty Supervisor/Executive with an automobile dealership of four-wheeler segment preferably PV segment with an overall experience of minimum 8 - 10 years

Key Requirement Areas:

• Apart from Warranty administration/analyzing knowledge, Warranty Audit Understanding such as Audit Process/Procedure Knowledge (Key Check Areas), Technicality Knowhow, Debit Understanding etc. are highly expected. 

Technical & Process Skills:

• Strong sense of Technical and Process knowledge in Automobile aftersales Operations:
• Able to understand & identify error areas on workshop processes: such as errors in diagnosis, Labor time calculation errors, Errors in Parts & consumables claimed. A Good technical know how to verify the failed parts and applicable supporting documentation on repairs done, etc.  

Educational Qualifications:
Degree in Engineering /Diploma in Engineering (Mech or Automobile)
 

Computer Skills:
Computer literacy and competency with the Microsoft Office suite and Excel Proficiency is preferred

Communication Skills:
Good communication skills on Hindi Language apart from English is expected.

MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.