Warehouse Technician 2

Warehouse Technician 2 - 2nd Shift

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

We are seeking a highly organized and detail-oriented Warehouse Technician II to support warehouse and logistics operations within a fast-paced clinical supply environment. This role is responsible for ensuring the accurate receipt, storage, inventory management, and shipment of materials while maintaining compliance with company procedures and regulatory requirements.

The successful candidate will play a critical role in supporting supply chain operations by managing incoming materials, coordinating shipments, maintaining inventory accuracy, and contributing to continuous process improvement. This position requires strong problem-solving skills, attention to detail, and the ability to effectively collaborate with cross-functional teams.

2nd Shift - 3pm - 11:30pm - Monday - Friday

As a Warehouse Technician II at ICON, you will manage and coordinate clinical supplies activities to support the successful execution of clinical trials.

What You Will Do:
As a Warehouse Technician II, your day-to-day responsibilities will include:

Warehouse Operations

• Receive, inspect, and accurately store incoming materials and warehouse stock.

• Process material receipts and ensure documentation is complete and accurate.

• Manage clinical site drug returns and sample inventory.

• Maintain warehouse organization and ensure materials are stored according to established procedures.

• Support controlled substance handling activities and serve as a backup resource when required.

Inventory Management

• Conduct routine cycle counts to maintain inventory accuracy.

• Perform inventory replenishment activities and monitor stock levels.

• Update inventory parameters, including minimum and maximum stock levels.

• Process excess and obsolete inventory transactions.

• Investigate and resolve inventory discrepancies to ensure system accuracy.

Shipping & Logistics

• Coordinate shipping and transportation activities for internal and external customers.

• Prepare shipments by picking, packing, labeling, and staging materials for transport.

• Schedule freight carriers and ensure timely shipment delivery.

• Monitor transportation activities and resolve shipping-related issues as they arise.

Compliance & Documentation

• Author and support investigation documentation, including Notices of Event (NOEs), Corrective and Preventive Actions (CAPAs), and Change Controls.

• Develop and revise Standard Operating Procedures (SOPs) as needed.

• Ensure all warehouse operations comply with applicable company policies, quality standards, and regulatory requirements.

• Maintain accurate records and documentation to support audits and inspections.

Continuous Improvement

• Identify operational improvements and recommend solutions to enhance efficiency and compliance.

• Troubleshoot warehouse, inventory, and logistics issues.

• Collaborate with supply chain, quality, and operational teams to support business objectives.

• Anticipate downstream impacts of activities and proactively engage appropriate stakeholders to ensure successful execution.

Your Profile:

Required qualifications and experience:

• Bachelor's degree in supply chain management, logistics, life sciences, or a related discipline preferred.

• Minimum 3 years of experience of related experience

• Candidates without a degree should possess at least 6 years of relevant professional experience.

• Organization, detail oriented, equipment operation skills,  equipment repair, problem solving, troubleshooting, interpersonal skills incl. verbal and written, multitasking, collaboration 

• Able to connect the dots with task and identify future tasks to be done or whom to engage on next steps; understands supply chain and impact to success or failure of an action up and down the supply chain.

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply