Warehouse Operative and Customer Support

Fastenal Europe

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Nottingham, GB Until 9/26/2026 H-1B sponsor history First posted July 28, 2026 Last posted July 28, 2026
Job description

Salary/Rate

Annual salary of £27,000 (additional bonus option after successful probation period) and excellent in-house training and future prospects with over 95% of staff promoted from within.

Location: Nottingham

Mode: Full-time

Hours: Monday to Thursday 8-5pm. Friday 8am-2:30pm. No weekends

An interesting position with lots of opportunities for progression, working with an exciting customer base with strong forecasts for growth.

We are looking for approachable, all-rounded customer support/warehouse op candidates, who thrive under pressure and can deliver exceptional customer service whilst also working within a warehouse supporting role. Full UK driving license would be required as you'd be driving with a company van.

Furthermore, this would be a great opportunity for those interested in pursuing a long-term career and willing to progress into managerial or senior sales roles in the future.

Key responsibilities will include:

Customer Services:

Handling incoming calls, answering emails, identifying and evaluating customers’ needs to deliver satisfaction, going the extra mile to engage customers, purchasing stock, general operations in the POS, communicating with colleagues, and providing customers with updates. IT skills would be advantageous.

Warehouse:

Picking, packing, receiving, cycle counts, managing shipping and processing goods in, general warehouse operations. Forklift licence would be a big plus but can be obtained on-the-job.

If you have warehouse and/or customer service experience and would like to build your career with a well-established company then this position is the right fit for you.

    Package

    • Excellent starting salary
    • 20 Days Holidays plus 8 Bank Holiday
    • Auto-enrolment pension
    • Monthly bonus after your probation period
    • Excellent long-term prospects and progression opportunities
    • International travel and training events.
    • #148 World’s Best Employer 2018 (Forbes)
    • #68 World’s Most Innovative Company 2016 (Forbes)
    • We are proud to work and partner with the world’s largest companies

    Job Type: Permanent

    Start Date: ASAP

    Contract Length: Permanent

    About this role

    Summary

    Support warehouse and customer service, handling calls, packing, shipping, and promoting growth.

    Job title

    Warehouse Operative and Customer Support

    Experience level

    none

    Industry

    other

    Location requirements

    Nottingham, GB; no remote work allowed.

    Salary

    £27k+

    Visa sponsorship

    H-1B sponsor history

    Management role

    No

    Skills & keywords

    Required skills

    driving licensecustomer servicewarehouseIT skills

    Preferred skills

    forklift license

    Specializations

    warehouse operationscustomer support
    Locations

    Structured locations inferred from the posting.

    Nottingham, UK

    On-site City