Warehouse Coordinator (Afternoon Shift)

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Job Description:

The Warehouse Coordinator plays a critical role in managing various tasks associated with afternoon operations. This position supports multiple in-building functions, including Dispatch, Delivery Change Request, COD, and internal delivery (same building).

Key Responsibilities:

• Afternoon cycle Sort and Load: Coordinate and manage the sorting and loading processes.

• Damage Inspection: Inspect, repack, and follow up on in-building damages. At times, onsite inspections might be required.

• Inbuilding Pickups and Deliveries: Handle internal customers pickups and deliveries (same building)

• Night Dispatch: Manage night dispatch, Delivery Change Request, self-lodge, and sorting the undeliverable packages.

• Shuttle Support: Ensure the afternoon and evening export shuttles are timely, and no volume is left behind.

• Undelivered Packages Follow-Up: Follow up with customers to try to get these out for delivery again.

• Warehouse Scanning: Perform warehouse scanning as needed.

• Supervisory Backup: Serve as a backup for the PM Assistance Supervisor during absences.

• Ad-Hoc Tasks: Share self-lodge and self-collect tasks, cover for onsite when necessary.

Required Knowledge and Skills:

• Dispatch: General Singapore dispatch knowledge.

• Computer Literacy: Strong computer literacy and ability to quickly learn new systems.

• Physical Requirements: Ability to carry up to 20kg, although this is not required frequently (50% deskbound).

• Work Attitude: Diligent with a strong work ethic.

• Customer Service: Ability to communicate effectively with internal and external customers, demonstrating a customer-oriented attitude. Good email and phone etiquette

This is a fully on-site role. The candidate will be required to work 5.5 days per week (Alternate Saturday). The working hours are 11.30am to 10pm (Mon-Fri), 1pm - 5pm (Sat).

Employee Type:
 

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