VR Experience Associate Gaming & Customer Service

George Town, Penang, Malaysia on site Until 8/22/2026 First posted May 29, 2026 Last posted May 29, 2026
Job description

VR Experience Associate (Gaming & Customer Service)

Work Location:
- Orchard Central, Singapore

Salary Range:
- $2,500 - $3,500

Responsibilities:
- Welcome customers and assist with bookings and enquiries.
- Introduce VR games and guide customers on equipment usage.
- Ensure VR stations and gaming equipment are properly set up and operational.
- Provide basic troubleshooting support during gameplay.
- Maintain cleanliness and organisation of the outlet and equipment.
- Recommend suitable VR experiences based on customer preferences.
- Handle cashiering and payment transactions.
- Support daily outlet operations, including opening and closing duties.
- Deliver professional and positive customer service experiences.

Requirements:
- Interest in gaming, VR technology, or customer service.
- Good communication and interpersonal skills.
- Comfortable interacting with customers in a fast-paced environment.
- Able to work retail shifts, including weekends and public holidays.
- Responsible, proactive, and willing to learn.
- Prior experience in retail, customer service, gaming, entertainment, or hospitality is an advantage.
- Training will be provided for candidates without prior experience.

About this role

Summary

Assist customers with VR gaming, ensure equipment setup, provide troubleshooting, and deliver customer service.

Job title

VR Experience Associate Gaming & Customer Service

Experience level

none

Industry

gaming

Location requirements

George Town, Penang preferred; Singapore work possible; remote not specified.

Salary

$3k–$4k

Management role

No

Skills & keywords

Required skills

communicationinterpersonal skills

Preferred skills

retailhospitalityentertainment

Specializations

gamingVR technologycustomer service
Locations

Structured locations inferred from the posting.

George Town, Penang, Malaysia

On-site City