Virtual Hotel Customer Service Coordinator
Careers In Travel | Destination Planners
Apply to this job New York remote Until 8/24/2026 First posted June 25, 2026 Last posted June 25, 2026
Job description
Location: Remote
Position Summary
As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding Destination Knot’s commitment to exceptional service.
Responsibilities
Understand client needs and travel preferences
Provide hotel recommendations and confirm reservations
Manage booking changes and follow-up communication
Keep detailed, accurate client records
Requirements
Organized and dependable
Comfortable with digital tools and remote communication
Friendly, professional demeanor
Willingness to learn the travel booking process
Why Join Us:
Collaborative remote environment
Hands-on guidance and self-paced training
Access to industry partnerships and hotel programs
Compensation (from employer):
35000–65000 USD per year
About this role
Summary
Assist clients with hotel bookings and ensure smooth reservation processes
Job title
Virtual Hotel Customer Service Coordinator
Experience level
entry level
Industry
hospitality
Location requirements
Remote work, based in New York or flexible
Salary
$35k–$65k
Management role
No
Skills & keywords
Required skills
digital toolscommunicationorganization
Preferred skills
None specified
Specializations
bookingtravelcustomer support
Locations
Structured locations inferred from the posting.
Unknown location
Remote