VIP ACCOUNT MANAGER
Entain Careers
Apply to this jobSports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together.nbsp;
- Providing personalised, high-quality customer service
- Developing personalised offers through optimised CRM management
- Analysing performance using KPIs
- Be fully trilingual in NL-FR-EN
- Have previous experience in customer service or sales, or hold a higher education qualification
- An interest in sport, casinos and bookmaking
- Excellent communication skills
- Good listening, analytical and problem-solving skills
What we offer :
We offer an attractive and competitive compensation package, complemented by a range of additional benefits designed to support your well-being and promote a healthy work-life balance.
- Full-time contract (38 hours/week – 5 days)
- Meal vouchers: €10 per worked day
- Eco-vouchers
- Gift voucher
- Travel expenses:
- 100% reimbursement of public transport costs or mileage allowance (legal rate)
- Reimbursement of travel expenses for professional events
- Company laptop
- Company mobile phone and mobile subscription
- Reimbursement of home internet costs
- Up to 2 days of remote work per week
- 4 additional vacation days on top of the 20 statutory annual leave days*
- Pension insurance
- Hospitalization insurance
- Annual bonus (CCT90) based on collective objectives
- 13th-month salary*
- Double holiday pay*
*pro-rated based on the hours worked during the current or previous year.
Summary
Manage customer relationships, analyze KPIs, develop offers, and provide high-quality service.
Job title
VIP ACCOUNT MANAGER
Experience level
higher education qualification or experience in customer service or sales
Industry
gaming
Location requirements
Must be based in Auderghem, Brussels, with remote work possible.
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Auderghem, Belgium