VIKING OCEAN - STATEROOM STEWARD/ESS

ISMIRA RECRUITMENT AGENCY

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VIKING OCEAN CRUISES, worldwide Until 8/23/2026 First posted June 10, 2025 Last posted June 10, 2025
Job description

ISMIRA Agency actively recruiting for position STATEROOM STEWARD/ESS for Viking Ocean Cruises.

Stateroom Steward/ess - Responsible for cleaning and maintenance of approximately 12-20 Guest Staterooms and Suites as per established standards. Handle guest’s request or complaints. Ensure the confidentiality and security of all guest rooms.

Why is it so cool to become a Viking?

  • Paid flights to and from the ship
  • Legal employment 6 months on, 2 months off based on 10-hour work day
  • Fixed return dates at the end of your contract
  • Free ship wide Wi-Fi
  • Free accommodation
  • Opportunities for growth and advancement in your career

RESPONSIBILITIES:

Clean Guest cabins twice daily; day service and turndown service; 12-20 cabins per day; within 5 hours on each shift this includes but is not limited to:

  • Making beds
  • Cleaning bathrooms & toilets
  • Vacuuming
  • Dusting
  • Cleaning windows and mirrors
  • Replenishing linens, towels and room amenities
  • Ensuring general maintenance of stateroom
  • Cleaning stateroom balconies
  • Removal/breakdown of room service trays, dishes
  • Garbage handling and separation
  • Ice deliveries
  • Guest laundry
  • Shoeshine service
  • Clean assigned Guest corridors, trolleys and lockers
  • Handle and distribute Guest luggage on embarkation days and in the evening and glassware before debarkation
  • Create β€œMemorable moments” in guest staterooms by acknowledging birthday, special requests etc
  • Report all deficiencies for repair and maintenance using shipboard reporting systems
  • Work with various chemicals and cleaning tools
  • Operate in line with all USPH, Environmental, Safety and Security Policy
  • Perform other duties as assigned by Leader
  • Luggage duties

    YOUR PROFILE

    • Housekeeping experience cleaning 12-20 rooms twice daily
    • Previous ship experience working at the same position in an operation with high standards of Guest service
    • Strong Guest Services focus and follow up
    • Excellent English communication skill both spoken and written
    • Outgoing personality
    • Able to handle and use chemicals and cleaning tools
    • Be able to work in a standing position for a long periods of time
    • Must be physically able to handle 50+ lbs
    • Knowledge of USPH procedures
    • Minimum age on the date of application is 21 years.
    • No visible tattoos

    NOTE: Nationalities that we can process: πŸ‡±πŸ‡Ή πŸ‡±πŸ‡» πŸ‡ͺπŸ‡ͺ πŸ‡΅πŸ‡± πŸ‡·πŸ‡Ί πŸ‡§πŸ‡Ύ πŸ‡ΊπŸ‡¦ πŸ‡²πŸ‡© πŸ‡°πŸ‡Ώ πŸ‡ΊπŸ‡Ώ πŸ‡¦πŸ‡² πŸ‡¬πŸ‡ͺ πŸ‡¦πŸ‡Ώ πŸ‡ΉπŸ‡―

    ! πŸ‡°πŸ‡¬ πŸ‡ΉπŸ‡² citizens can be accepted if they know and speak Chinese language (Mandarin)

    Last updated: September 5, 2024

    You can submit your Resume here by pushing APPLY TO POSITION button below
    If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:

    https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

    About this role

    Summary

    Clean and maintain guest staterooms and provide guest services onboard cruise ship.

    Job title

    stateroom steward/ess

    Experience level

    housekeeping experience

    Industry

    hospitality

    Location requirements

    Worldwide, remote work not specified

    Salary

    Not specified

    Management role

    No

    Skills & keywords

    Required skills

    housekeepingguest serviceenglish communicationhandling chemicals

    Preferred skills

    None specified

    Specializations

    cleaningguest servicesmaintenanceUSPH procedures
    Locations

    Structured locations inferred from the posting.

    2020 Ocean Ave unit a, Ronkonkoma, NY 11779, USA

    Work arrangement unknown City