Vice President, Team Lead, TTS Client PMO Japan, Services

Overview of the Role

• The Team Lead - TTS Client PMO, is expected to manage the TTS Client PMO team in Japan, which managers highly complex and time-sensitive client implementations/ projects covering cash management and trade products.

• The Team Lead is also expected to manage a portfolio of such deals as a Project Manager.

• Ensure timely delivery of projects and total client satisfaction for the projects managed by TTS Client PMO team: Implement client objectives within standard guidelines and timeframes

• Act as an advisor to the client in building the overall structure of the project and fine tune the solution to fit the client's requirements.

• In the project manager role act as the primary interface to client contacts, while coordinating all internal and external project related activities.

• In the Team Lead role, act as the advisor to senior client counterparts in structuring project management approach.

• Support Sales effort by participating as a part of the deal team to prepare client pitches.

• Comply with all audit, regulatory and compliance directives.

• Appropriately manage and resolve issues and escalations raised in the client PMO team, and in the projects through proper issue tracking and escalation channels.

• Continuously seek to identify opportunities for efficiency and control improvements in the process and Implement such improvements whenever possible.

Qualifications

• 10 years of client management and implementation/ project management experience.

• In-depth knowledge and experience with cash/trade products and business processes.

• Strong influencing skills to manage virtual teams.

• Project Management certification (i.e. Project Management Professional - PMP, Prince 2 Practitioner, or equivalent) is an advantage.

Education

• Bachelor's/University degree or equivalent experience is required, Masters degree is good to have.

• Proficiency in both Japanese and English.

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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