Vice President, Middle Office Operations

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Vice President, Middle Office to join our Operations team. This role is located in Singapore – HYBRID.

In this role, you’ll make an impact in the following ways:

• Manage a team of Middle Office operations staff responsible for Trade Management activities which include security and foreign exchange transactions on behalf of our clients who have appointed BNY as their service providers.  
• Handle trade related inquiries from internal stakeholders and external clients, counterparties such as brokers, custodians and vendors.
• Also responsible for oversight of processing, trend analysis, client engagement, TPG review (SLA), process improvement, industry specialist, architecturally aware, incident management, and on shore recovery (processing).
• Manage the performance of assigned staff and sets team priorities.
• Manages day to day work of Middle Office operations team to ensure the successful execution of Middle Office operations daily workflows such as internal trade support, required daily and ad-hoc reporting across equity, fixed income and foreign exchange transactions on behalf of our clients
• Manages relationships with assigned clients and ensure all questions are answered and issues with transactions are resolved.
• Manages processes and provides oversight of team to ensure that records are maintained in accordance with departmental policies and procedures.
• Supports evaluation of new clients and determine how to allocate that client against the various team members.
• Receives input from Middle Office Team Lead and responsible for the achievement of team goals and objectives, talent management and supervision of Middle Office operations staff.
• Responsible for JSIT, JUAT and UAT testing for trade management while also handling the client engagement for each phase. 
• Responsible for success of client testing and conversions for trade management, ensuring client satisfaction through the monitoring of project quality and efficiency as well as direct client experience. 
• Product knowledge (Bond/Fixed Income, Equity, FX and NDF).
• Digital and System/Vendor knowledge (Alteryx, Bloomberg, DTCC ALERT and CTM, FailStation, Refinitiv Eikon and Tradeweb).
• Stock market knowledge (China Bond Connect and Interbank Bond Market, Hong Kong Stock Connect, India Government Bond and Korea Government Bond).

To be successful in this role, we’re seeking the following:

• Bachelor’s degree in finance or the equivalent combination of education and experience is required. 
• 9-10 years of relevant experience in Middle Office operations with at least 1-2 years of team management experience preferred. 

At BNY, our culture speaks for itself. Here’s a few of our awards:

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.