Vendor Account Manager

The Vendor Account Manager at SSC Egypt is responsible for managing relationships with vendors and ensuring that the organization derives maximum value from its partnerships. This role includes overseeing vendors' performance, negotiating contracts, and collaborating closely with internal teams to align vendor offerings with business needs. Key responsibilities include:

• Managing the marketplace account and over all account responsibility.
• Product listings and inventory management.

• Monitor and resolve any issues related to product listings, pricing.
• Manage inventory levels and stock replenishments.
• Driving sales and achieving targets.
• Managing advertising campaigns and promotions.
• Competitor pricing analysis and handle with Product team to take corrective actions.
• Monitor and analyze sales performance, traffic, and customer reviews.
• Ensuring compliance with marketplace policies.
• Ensure the best practice to maintain and enhance product and store rating and follow up customer reviews.
• Develop and implement strategies to increase visibility and sales on marketplace platform.
• Ensure compliance with marketplace policies and guidelines.
• Align with art team to create a visually appealing product images, banners, and other marketing materials for Marketplace platforms.
• Handling refunds claims, and financials, and payment settlements.

Requirements

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
• 5+ years of experience in vendor management, procurement, or a related role.
• Strong negotiation and contract management skills.
• Excellent communication and interpersonal skills to build and maintain relationships.
• Analytical skills to assess vendor performance and market trends.
• Ability to collaborate effectively across various teams and departments.
• Proficiency in English; additional languages are a plus.
• Strong organizational skills and attention to detail.
• Experience with vendor management software is a plus.
  
  Candidates should have a background in the retail industry.