V103 - Case Manager

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description:

Office hours: Monday to Friday 09:00 AM - 05:00 PM EST 

Responsibilities include, but are not limited to:

• Coordinate with internal teams to streamline workflows

• Identify and follow up on missing documents, records, and critical case information.

• Support clients by managing case-related administrative processes and ensuring timely follow-up on outstanding items.

• Obtain and track medical records, billing statements, and other required documentation from healthcare providers.

• Communicate with medical offices, hospitals, and other providers to request information and resolve outstanding issues.

• Review medical bills for accuracy, completeness, and compliance with case requirements.

Requirements:

• 2+ years of experience in case management or at a Law Firm
• Proficiency in Microsoft Office Suite and case management software or databases.
• Excellent verbal and written communication abilities.
• Strong organizational and time-management skills.
• Ability to manage sensitive information with discretion and professionalism

Work Shift:

Languages:

Ready to dive in? Apply now and make sure to follow all the instructions! 

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.