Usher

The Production Team

Apply to this job
Dubai, Dubai, United Arab Emirates on site Until 10/5/2026 First posted August 6, 2026 Last posted August 6, 2026
Job description

We are looking for enthusiastic, professional, and customer-focused Ushers to support various live events, exhibitions, conferences, and corporate functions across the UAE. Ushers play a key role in delivering a positive guest experience by assisting attendees and ensuring the smooth flow of event operations.

Key Responsibilities:

  • Welcome and assist guests in a friendly and professional manner.
  • Direct attendees to registration, seating, entrances, exits, and other designated areas.
  • Check tickets, invitations, wristbands, or guest lists as required.
  • Provide guests with event information and answer general inquiries.
  • Assist with crowd flow, queue management, and wayfinding.
  • Support VIP arrivals and reserved seating when required.
  • Monitor assigned areas and report any issues or incidents to the Event Supervisor.
  • Maintain a neat, professional appearance and uphold excellent customer service standards.
  • Follow all event procedures, health and safety guidelines, and instructions from the event management team.
  • Assist with other front-of-house duties as assigned.

Requirements

  • Previous experience in ushering, events, hospitality, retail, or customer service is an advantage but not required.
  • Excellent communication and interpersonal skills.
  • Fluent in English (additional languages are an advantage).
  • Friendly, approachable, and service-oriented.
  • Well-groomed with a professional appearance.
  • Able to stand and walk for extended periods.
  • Comfortable working in busy, fast-paced environments.
  • Punctual, reliable, and able to work both independently and as part of a team.
  • Flexible to work weekdays, weekends, public holidays, and varying shift schedules.
  • Must be legally eligible to work in the UAE.
About this role

Summary

Assist guests at events, direct flow, check tickets, ensure positive experience

Job title

Usher

Experience level

none

Industry

events

Location requirements

Dubai, UAE; remote work not allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

communicationinterpersonalprofessional appearance

Preferred skills

None specified

Specializations

guest assistanceevent supportcrowd managementcustomer service
Locations

Structured locations inferred from the posting.

Dubai - United Arab Emirates

On-site City