User Experience Analyst

Auto-Owners Insurance Company

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Lansing, MI Until 8/22/2026 First posted June 23, 2026 Last posted June 23, 2026
Job description

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a User Experience Designer. Responsibilities include analyzing business requirements and user feedback needed for user-centered design. This includes the ability to create the necessary visual design and information architecture for various deliverables. The position requires the person to:

  • Consulting with business users and IT to determine the information needed to develop visual design concepts, including graphics, and screen mockups.
  • Conducting and analyzing user research, including usability studies, user interviews and surveys.
  • Developing information architecture needed for web development and user interactions. 
  • Maintaining an awareness of current usability and user-centered design best practices.
  • Consulting with users, architects, project leaders, and management to resolve problems and suggest alternatives.
  • Assisting with development and maintenance of corporate web standards.

Desired Skills and Experience

  • Bachelor’s degree in user experience design, user interface design, user centered design, information architecture, graphic design, human-computer interaction, new media, or equivalent experience is preferred.
  • Strong artistic and visual eye for design, with a solid understanding of how to design for the web.
  • Proficiency with Adobe Suite (InDesign, Illustrator, Photoshop).
  • Understanding of CSS, (X)HTML, XML, JavaScript, image editing and production, interface design, usability testing, and information architecture is desired.
  • Must be able to communicate effectively with project teams and participate in brainstorming sessions.
  • Portfolio of previous projects demonstrating Web Design/User Experience Design.

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

#LI-KC1  #LI-Onsite

About this role

Summary

Analyze requirements, conduct user research, design interfaces, and improve usability for web projects

Job title

User Experience Analyst

Experience level

null

Industry

insurance

Location requirements

Lansing, MI, with remote work flexibility after training

Salary

Not specified

Management role

No

Skills & keywords

Required skills

Adobe Suiteuser researchvisual designinformation architectureusability testing

Preferred skills

CSS(X)HTMLJavaScriptgraphic designportfolio

Specializations

user experiencevisual designinformation architectureusability testing
Locations

Structured locations inferred from the posting.

Lansing, MI, USA

Hybrid City