US Shift Tech Support International Bpo job
AdeebaEServicesPvt.Ltd
Apply to this jobAdeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.
!!Greetings From Adeeba E Services Pvt Ltd!!
Position: Senior Tech Support Associate
No.of vacancies: 11
Job Description: Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Candidates Profile:
Benefits & Facilities:
Shift timing – US
Working Days: 6 days
Interview: Monday to Saturday from 12:30 pm to 5:30 pm
Contact: ( HR)03365246525
1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.
Summary
Handle inbound calls for printer, router, antivirus issues; diagnose and sell support plans.
Job title
Senior Tech Support Associate
Experience level
6+ months
Industry
software
Location requirements
Kolkata, WB, in; remote not specified
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India