Urgent Opening For Senior TSA in U.S.A. Inbound BPO
Adeeba e Services Pvt. Ltd.
Apply to this jobAdeeba e-Services is a leading International BPO running Inbound tech and website process. We provide technical help to our US and Canadian customers 24x7 with our best technicians.
Company Name: Adeeba E Service Pvt Ltd.
Position: Senior Tech Support Associate.
Job Description: Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Benefits & Facilities:
Fixed Salary on 1st of every month in Salary account + High Incentives
Daily Sales Incentives
Attendance Incentive
Monthly Sales Incentives
Hike of 15% -20% on last drawn salary
Loyalty Bonus of Rs.5000 every year
Referral Bonus of Rs.2000 per candidate.
No extension of shift timings
High prospect of growth
Salary Increment after 9 months.
Shift timing – US Shift
Working Days: 6 days
Contact: Rima(HR) 7686839463
• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates
Summary
handle inbound calls, diagnose computer issues, sell support plans, assist US/Canadian customers
Job title
Senior Tech Support Associate
Experience level
not specified
Industry
business process outsourcing
Location requirements
must be in Kolkata, WB, India; remote not allowed
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India