URGENT hiring for International voice process for US shift

Adeeba e Services Pvt. Ltd.

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Kolkata, WB, in on site Until 8/21/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description

Adeeba e-Services Private Limited

Adeeba E services Pvt Ltd provides 24*7 Technical Support to USA customers regarding printers, routers, emails. and also provide website development services to national and International Business

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Benefits and facilities:

· Fixed Salary on 1st of every month In Salary Account
· 24 leaves in a year+comp offs+b'day leaves
· Very Attractive Incentives
. Good communication skills in English.
· No Extension of Shift Timings
· Friendly Working Environment

Candidate with Excellent Communication Skill in English.

• Candidate with at least 6 months experience in Outbound or Inbound can apply for Inbound Tech Support Process.

• Candidate must know how to close their own call.

• Domestic BPO & fresher candidates are not applicable.

• Candidate with age limit 18 - 35 can apply only, must know how to close calls by taking payments through different gateways.

Interview Timings :

12 PM to 5 PM ( Monday to Saturday )

Adeeba E-Services Private Limited

603, 6th Floor, Shaila Tower J-1/16 Block EP & GP

Salt Lake, Sector V Kolkata -700091

Contact :- Aparna (HR) 7059191977.

About this role

Summary

Handle inbound calls, diagnose issues, close calls, sell support plans, ensure customer satisfaction.

Job title

voice process associate

Experience level

6+ months

Industry

software

Location requirements

Kolkata, WB, in; remote not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

english communicationcall closingpayment gateways

Preferred skills

None specified

Specializations

voice processtechnical supportcall closingcustomer servicesupport
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City