Unified Communications/Skype Operations Analyst
krg technology inc
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Job Title: Unified Communications/Skype Operations Analyst
Location: Plano, TX
Duration: Contract
Job Description:
1. Skype for Business Server / Lync client support (PC, Mac and mobile)
2. Skype for Business Server / Lync video room systems support
3. Support of Polycom or Cisco Skype integrated devices
4. Support, optimize and maintain Skype for Business Server / Lync infrastructure with high availability
5. Skype for Business / Lync application patching
6. Manage support escalations and drive issue resolution to completion including leveraging of proper processes and communications, working with vendors as required
7. Reporting, monitoring and Analytics – generate reports and monitor UC traffic in real time, respond and react to System Center Configuration Manager (SCCM) alerting
All your information will be kept confidential according to EEO guidelines.
Summary
Support and maintain Skype for Business/Lync infrastructure, resolve issues, monitor traffic, and generate reports.
Job title
Unified Communications/Skype Operations Analyst
Experience level
not specified
Industry
technology
Location requirements
on-site in plano, TX, no remote work
Salary
Not specified
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Plano, TX, USA