Twin Health - Health Counsellor (Inside sales)

Health Counsellor

Business Unit: Growth

Location: Chennai/Bangalore

About the Job :

• We are looking for an enthusiastic Inside Sales Executive to contribute towards generating sales in our company.

• You will be responsible for closing sales deals and maintaining good customer relationships.

• An effective Inside Sales Executive must be an excellent communicator and have superior people skills.

• They must be comfortable presenting our products over the phone, email, WhatsApp, as well as dealing with complaints and doubts.

• The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

• Contacting potential or existing customers to inform them about our products •

Answering questions about products or the company

• Asking questions to understand customer requirements and close sales

• Enter and update customer information in the database

• Take and process orders in an accurate manner

• Sourcing prospect customer data from sources online & offline

• Handle grievances to preserve the company's reputation

• Keep records of calls and sales and note useful information on CRM tools

Requirements

• Proven experience as Inside Sales Executive or other sales/customer service role •

Proven track record of successfully meeting sales quota

• Good knowledge of relevant programs (Health sector preferred) and telephone systems

• Ability to learn about products and describe/explain them to prospects

• Excellent knowledge of English (Compulsory), Hindi & Regional language preferred

• Excellent communication and interpersonal skills

• Cool-tempered and able to handle rejection

• Outstanding negotiation skills with the ability to resolve issues and address complaints