TSG/IT Engineer

@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions.

Job Responsibilities

1. Performs computer installations, repairs and preventative maintenance of all company computers and more complex systems.
2. Recommends suitable SW to meet user requirements.
3. Troubleshoots complex SW and HW failures and identifies network problems related to desktop and laptop computers.
4. May assist Network Administrators.
5. May provide guidance to end users
6. Provide first-line technical support to internal users via phone, email, or in-person

Others:

- Install, configure and maintain systems for employees (hardware / software / access / security / business applications)
- Assist in the ordering, receiving, storage, deployment, and retirement of laptop and IT equipment assets
- TSG local troubleshooting and system support
- Exceptional projects support. (e.g. office relocation, organization migration)
- Assist in developing and documenting improvements to current processes
- Perform all work according to defined process while keeping pace with fast business growth.

@ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.