Trouble Resolution Specialist
Mindlance
Apply to this job Rochester, NY, us on site Until 8/21/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.
- Working knowledge of Adtran/Cisco routers and switches Intermediate ability to evaluate client metrics such as overall bandwidth and QOS setting requirements
- Basic knowledge of voice switch platforms including Nortel DMS, Client 5ESS and MetaSwitch (Softswitch) Basic scripting and debugging
- Basic working knowledge of Network protocols such as ATM, Frame Relay and Ethernet Intermediate working knowledge of IP routing protocols such as BGP, OSPF, RIP and STATIC ROUTING
- Intermediate working knowledge of voice protocols such as CAS, ISDN, SS7, MGCP, H.323, and SIP
Thanks & Regards
Praveen K. Paila
470-202-1117
About this role
Summary
Evaluate client network metrics, troubleshoot routers, switches, and voice protocols, and perform basic scripting and debugging.
Job title
Trouble Resolution Specialist
Experience level
intermediate
Industry
technology
Location requirements
On-site in Rochester, NY, no remote work allowed.
Salary
Not specified
Management role
No
Skills & keywords
Required skills
AdtranCiscoroutersswitchesbandwidthQOSNortel DMSClient 5ESSMetaSwitchATMFrame RelayEthernetBGPOSPFRIPSTATIC ROUTINGCASISDNSS7MGCPH.323SIP
Preferred skills
None specified
Specializations
routersswitchesnetwork protocolsvoice protocols
Locations
Structured locations inferred from the posting.
Rochester, NY, USA
On-site City
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