Travel Support Specialist – Client Services
Careers In Travel | Destination Planners
Apply to this job Charlotte, North Carolina remote Until 8/21/2026 First posted May 20, 2026 Last posted May 20, 2026
Job description
Job Title: Travel Support Specialist – Client Services
Location: Remote
About the Role
We’re hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. If you enjoy problem-solving and providing white-glove service, this is the perfect role for you.
Responsibilities:
- Respond to client inquiries about existing or upcoming trips.
- Resolve travel issues (delays, cancellations, schedule changes) in real time.
- Communicate with airlines, hotels, and tour providers to make changes.
- Confirm itinerary details, send reminders, and provide travel tips.
- Document interactions and maintain client records in our CRM system.
Requirements:
- Previous experience in a travel agency or customer support role.
- Strong attention to detail and excellent communication skills.
- Ability to work flexible hours, including evenings or weekends if needed.
- Tech-savvy and comfortable using booking platforms and CRMs.
Why Work With Us?
- Remote work and flexible schedule.
- Growth path into full-time travel advisor or team lead roles.
- Travel discounts and ongoing professional development.
Compensation (from employer):
25000–65000 USD per year
About this role
Summary
Assist clients with travel inquiries, resolve issues, and manage itineraries remotely.
Job title
Travel Support Specialist
Experience level
previous experience in travel agency or customer support role
Industry
travel
Location requirements
remote work allowed, based anywhere in the world
Salary
25000–65000 USD per year
Management role
No
Skills & keywords
Required skills
customer supportcommunicationCRMbooking platforms
Preferred skills
None specified
Specializations
communicationproblem-solvingtravel
Locations
Structured locations inferred from the posting.
Charlotte, NC, USA
Remote City