Training Facilitator

Are you passionate about helping others learn and succeed? Join our dynamic team as a Training Facilitator, where you’ll play a key role in empowering others through impactful learning experiences. You’ll make a direct impact on the success of our growing sector, while working in a collaborative environment that values innovation and continuous improvement. This role offers exposure to a variety of product lines and training methodologies, and you’ll be part of a team that champions professional growth and learner engagement.  As a member of the Broker Insurance Solutions Development team, you’ll deliver interactive, high-quality training programs that drive knowledge, confidence, and performance. You’ll collaborate with subject matter experts and instructional designers to create engaging content and ensure every session resonates with learners. Together, our ambition is to become the 5th largest commercial property and casualty insurer in Canada by 2030!    Ready to inspire and empower others? Apply today and help us shape the future of learning in broker insurance!  More specifically, you will be required to: 

• Lead engaging training sessions across multiple Property & Casualty broker insurance tams, including Commercial Lines, Personal Lines, Surety and Claims. 

• Adapt content to meet diverse learning styles and participant needs. 

• Facilitate discussions and activities that spark collaboration and deepen understanding. 

• Measure impact through feedback, assessments, and performance metrics. 

• Partner with internal stakeholders to identify training needs and design tailored solutions. 

• Stay ahead of the curve by keeping up with industry trends and best practices. 

• Conduct annual maintenance on existing courses based on learner feedback or changes to organizational guidelines or process  

• Manage multiple priorities while maintaining a high standard of delivery. 

• Build strong connections and establish credibility with learners. 

What we offer* 

• Competitive salary and annual bonus 

• 4 weeks of flexible vacation starting in the first year 

• Defined benefit pension plan that provides predictable, stable income throughout retirement 

• Group insurance including telemedicine 

• Reimbursement of health and wellness expenses and telework equipment 

* Benefits apply based on eligibility criteria. 
 

What you bring to the table 

• Bachelor's degree in Education, Training, Human Resources, or in a related field 

• A minimum of two years of relevant experience in a Training facilitator or similar role 

• Please note that other combinations of qualifications and relevant experience may be considered 

• Experience in instructional design and adult learning principles 

• Chartered Insurance Professional (CIP) designation  

• Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with english-speaking partners, members and/or clients

• Advanced intermediate knowledge of Microsoft Office Suite and virtual training platforms (e.g., Microsoft Teams) 

Action oriented, Business insight, Collaborates, Communicates effectively, Customer Focus, Differences, Interpersonal Savvy, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Human resources (FG)

Unposting Date

2026-08-26