TikTok Shop - Special Project, Platform Ops (E-commerce) - Thailand

Description

About the Team
TikTok is reshaping the current retail path to purchase and transforming how brands connect with their communities to drive shopping moments through an infinite loop of discovery, consideration, purchase, review and participation.

As part of the Global E-commerce team, we are looking for business leaders to drive the growth for TikTok Shop’s newest e-commerce feature - TikTok Shop Shopping Center.

TikTok Shop Shopping Center serves as a central hub where users can easily discover promotions (campaigns & flash sale), a wider product assortment from across our TikTok Shop merchants recommended through shoppable content (in-feed video, product showcase and LIVEs) as well as manage their orders all natively within one tab.

Responsibilities:
- Lead strategic projects to launch new platform operation strategies (assortment, platform, buyer) in the market, and deliver business impact in GMV growth, profitability improvement and platform efficiency
- Take ownership of the project outcome, collaborate with teams cross-countries, cross-functions, cross-product domains to pilot projects and identify further improvement in next market launch
- Conduct data analysis and competitor benchmarking, take a hypothesis-driven approach to address business challenge, identify new growth opportunities and initiate the project with structured business case
- Growth opportunity to act as an interim functional lead in a country when business needs it, with a path to move to specific business function in regional or countries
- Partner with regional product & tech teams across domains to create scalable processes with technology as backbone

Requirements

Minimum Qualifications:
- Past working experience in Internet tech startup market launcher, eCommerce platform strategy & operation, management consulting, corporate business strategy, investment banking and venture capital.
- Extensive strategy project experiences where the candidate researches and analyzes issues, devices solutions and implements measures that drive business results
- An adventurer by heart, with startup spirit and co-founder mentality. Have an entrepreneurial mindset with a keen interest in a start-ups and technology displayed through deep knowledge and previous new business / venture / strategy building experience. Structured thinking, hypothesis driven. Have a high degree of comfort with numbers and the capability to draw decisions based on both intuition and data
- A versatile learner with the ability to thrive in ambiguous situations. A resourceful problem solver, able to work effectively in an independent, structured and goal-oriented manner
- Outstanding communication skill both verbally and in written to articulate a business strategy and resource requirement, and strong listening skills, outstanding degree from a top university with proven track record. Studied or worked in a global culture environment before, willing to be based out of a Southeast Asian country for a period of time or travel within Southeast Asia on a regular basis.
- Proficiency in English and Thai is required
- Candidate with familiarity in SQL skill is a plus