TikTok Shop - Product Operations Manager, Apps and API

Description

About the team
Our Partner Product team is responsible for our Open API Platform and TikTok Shop's App Ecosystem for 1P and 3P partners. This team focuses on products that will empower partners to collaborate with the platform together, providing rich and diverse service capabilities to help merchants and creators to operate more effectively and efficiently. We are looking for a product manager who will be responsible for collection of users’ requirements and partner product design to provide our target users/clients with effective product solutions.

Responsibilities
- Responsible for the design and planning of international e-commerce open platform features and architecture, including but not limited to Open APIs and Open Platform products;
- Drive the GTM (Go-To-Market) strategy and execution for open platform products, ensuring achievement of key product metrics;
- Design e-commerce system integration solutions and API interfaces, providing high-quality API and integration solutions for platform partners;
- Deeply understand merchant needs and design end-to-end product solutions across merchants, operations, the platform, and consumers.

Requirements

Minimum Qualifications
- Bachelor’s degree or above, with a minimum of 3 years of relevant work experience.
- API-related experience and technical background.
- Strong system design, logical thinking, and data analysis skills, with solid business acumen.
- Excellent communication, collaboration, and project management skills, with the ability to adapt strategies and drive execution in complex environments.

Preferred Qualifications
- Experience in cross-border e-commerce, content e-commerce, or merchant services is preferred.
- Proficiency in SQL and Excel is required; experience using AI tools is a plus.