TikTok Shop Governance Operation Project Intern (Content Governance) - 2026 Start (BS/MS)

Description

About the Team
TikTok Shop's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Our mission is to provide world-class service and experience for customers, sellers, and creators.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:
- Assist in configuring labels for content labelling in governance strategies.
- Support drafting of governance strategies and documentation.
- Help with communication with cross-functional teams (e.g. organise meetings) to ensure alignment.
- Help analyze content metrics to improve governance processes.
- Provide support in translating reports and other documents as needed.

Requirements

Minimum Qualification(s):
- Currently pursuing or recently completed a Bachelor’s degree.
- Detail-oriented with a strong sense of curiosity and critical thinking.
- Ability to work independently and follow through on investigative tasks.

Preferred Qualification(s):
- Experience in e-commerce or technology-related roles or prior exposure as an online seller or content creator on platforms.
- Strong analytical skills with proficiency in Excel and/or SQL.
- Interest in platform governance, risk, or operational policy.
- Ability to thrive in a fast-paced, ambiguous environment.

If you have any questions, please reach out to us at [email protected]