TikTok Shop - Fashion Sub Category Lead

Description

About the team
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build a commerce ecosystem that is innovative, secure and intuitive for our users.

Responsibilities:
- Acquire and manage Brazilian top business partners to kick off business for the Fashion category.
- Build and maintain relationships with partners, negotiate and secure best deals based on campaign;
- Help business partners gradually expand exposure by leveraging creators' capabilities or building their own;
- Discover new collaborative opportunities for partners' short-term and long-term development plans;
- Maintain service quality provided by partners - low cancelation and return rate, reviews, and other components to increase conversion rate and customer satisfaction;
- Utilize data proficiently to understand pain points, formulate business requirements, identify opportunities and prioritize solutions.

Requirements

Minimum Qualification(s):
- Strong interpersonal skills, excellent communication and negotiation skills, logical thinking, and analytical skills;
- Customer service orientation and experience working in a client-facing capacity;
- 3+ years relevant working experience;
- Good communication and collaboration skills working cross functionally in a global working environment.

Preferred Qualification(s):
- Experience in relatable in-category management, at large partners, or agency side or other companies specializing in Fashion is preferred.
- Strong sense of social content (livestream and short-video are a preference), practical experience in social commerce, content marketing, influencers, and creativity in the categories is a plus;
- Collaborative and open to changes and challenges and learning;
- Ability to thrive in ambiguity and adapt quickly to change.