TikTok Community Coordinator

About Simple Modern

Simple Modern is a leading omnichannel drinkware and consumer packaged goods company on a mission to give generously. Based in Oklahoma, Simple Modern offers premium quality products and unique styles for adults and kids at generous prices while also giving at least 10% of annual profits to nonprofit organizations. Simple Modern's exceptional products are designed for on-the-go use, inviting customers to "Take Us With You." Founded in 2015, Simple Modern has grown into a category leader for retail partners Amazon, Target, Walmart, Whole Foods, and others, serving customers in all 50 states and eight countries around the world.

We are always looking to connect with talented, high-character individuals who align with our values. If you are excited about our products and our approach and interested in employment with Simple Modern, apply today!

Role Description

TikTok increasingly drives product discovery and purchase intent in the marketplace. Simple Modern has sold on the platform for years without dedicated support. This role provides that focus by building and managing the affiliate community that grows TikTok Shop sales — and by turning that community into an ongoing source of market and customer insight for the broader marketing team.

Corporate Values

• Excellence
• Generosity
• Humility
• Growth Mindset
• Collaboration

Responsibilities

• Affiliate Recruitment: Recruit affiliates for specific campaigns while building toward a durable community of creators committed to the Simple Modern brand.
• Community Management: Manage the affiliate community for retention and increasing impact — including a dedicated community space (e.g., Discord or Slack), feedback loops, and recognition that keeps top affiliates engaged.
• Campaign Management: Set up and run affiliate campaigns (Open and Target Collaboration) to grow awareness and consideration for new and existing products.
• Sample Budget Management: Own the sample budget for each campaign — track spend against the agreed budget, monitor sample-to-sale conversion, and report ROI back to planning.
• Data Reporting & Interpretation: Report campaign and community performance against defined metrics — GMV/revenue attributed to affiliates, conversion rate, sample-to-sale ROI, affiliate retention rate, and content-to-conversion rate — with clear takeaways for leadership, not just raw numbers.
• Market & Trend Insight: Use the affiliate community as an ongoing listening post. Surface trends, competitor activity, and customer sentiment back to the marketing team to inform broader strategy.
• Platform & Tool Fluency: Build working fluency in TikTok Shop's affiliate tools — Affiliate Center, Manage Creators, Sample Requests, and Creator Sample Score — and adapt as the platform changes. No prior TikTok Shop experience is required; this is expected to be learned on the job.

Desired Skills:

• Self-Directed & Resourceful: A track record of teaching yourself new tools or systems and figuring things out without a playbook or close supervision. Look for evidence like running a project end-to-end with no formal guidance, or learning a new platform/skill on your own initiative.
• High Capacity: Demonstrated ability to manage multiple deliverables at once without dropping the ball.
• Critical Thinking & Judgment: A history of sound, independent decisions. This person decides who represents the Simple Modern brand, so good judgment matters.
• Data Comfort: Comfortable working in spreadsheets and dashboards, comparing numbers over time, and drawing a conclusion from them — not just reporting them.
• Written Communication: Strong, professional writing for recruiting and negotiating with affiliates. Email is the primary tool of the job.
• Community Management (preferred, not required): Experience building or managing an online community, or an affiliate/ambassador program, is a plus but not a prerequisite.

Nice-to-Haves:

• Prior exposure to TikTok Shop, TikTok Creator/Affiliate Center, or a similar creator/affiliate marketplace
• Coursework or self-directed learning in e-commerce, digital marketing, or data/analytics
• Experience with an affiliate CRM or tracking tool — spreadsheet-based tracking is completely fine; prior use of a platform like Grin or Impact is a bonus, not a requirement

KPIs

• Total impressions and engagements from affiliate content
• Total posts acquired
• Community size and retention rate
• Sample-to-sale conversion rate (ROI on sample spend)
• Insights delivered to and acted on by the marketing team
• GMV / revenue driven through the affiliate community

Education

• Bachelor's degree in marketing, or a related field.