THMP Trainer

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Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Functional Title: THMP Trainer 
Job Title: Training and Development Spec4 
Agency: Dept of State Health Services 
Department: HIV Medications Program 
Posting Number: 19872 
Closing Date: 08/21/2026 
Posting Audience: Internal and External 
Occupational Category: Community and Social Services 
Salary Range: $4,523.16 - $5,888.50 
Pay Frequency: Monthly
Salary Group: TEXAS-B-21 
Shift: Day 
Additional Shift:  
Telework: Not Eligible for Telework 
Travel: Up to 25% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 201 W HOWARD LN STE 200 
Other Locations:  
MOS Codes: 0233,0277,0306,0577,0877,0911,0913,0914,0916,0917,0918,0919,0930,0931,0932,0933,0951,1230,5977,6077 
6177,6877,7077,7277,7377,7537,7577,8077,8802,8803,11Z,120X,121X,18Z,19Z,35Z,38FX,3F2X1,47A,47C,47D 
47E,47F,47G,47H,47J,47K,47L,47M,47N,47P,47Q,47R,47S,47T,47U,47V,47W,57A,70H,74D,81C0,81L0,81T0,82A0 
83R0,86M0,8B000,8B100,8B200,8T000,8T100,9H000,PERS,PS,SEI20,YN 

General Descriptions:

Under the limited supervision of the Texas HIV Medication Program (THMP) Manager, the THMP Trainer performs highly complex (senior-level) training and development work to support statewide HIV medication access programs. The position plans, designs, develops, implements, and evaluates comprehensive training programs and technical assistance strategies for eligibility enrollment workers, contractors, healthcare providers, and stakeholders.

Responsibilities include conducting training needs assessments; developing curricula aligned with adult learning principles and program requirements; evaluating training effectiveness; and creating and recommending improvements to policies, procedures, and training delivery methods. The trainer applies advanced knowledge of subprograms under THMP (ADAP, SPAP, TIAP, TIAP-PLUS) and supporting systems (e.g., TakeChargeTexas, IAmOnline, Ramsell, Genesys) to ensure accurate, compliant, and accessible training.

This position serves as the statewide training liaison, coordinating with internal programs, regional partners, and external stakeholders to ensure training consistency, accessibility, and alignment with program goals. Works with moderate latitude for independent judgment, including leading training initiatives, facilitating workshops, analyzing data, and supporting program improvement efforts.

Essential Job Functions:

Serves as the statewide training liaison for THMP. Promotes training services and materials to internal and external stakeholders. Participates and facilitates the planning and development of training priorities with internal agency staff, regional partners, administrative agencies, and other external stakeholders. Develops training curricula and learning objectives using adult learning principles for in-person, hybrid, virtual, and online learning. Identifies training gaps, implements corrective strategies, and applies current training methodologies and tools to improve learning outcomes. Ensures training materials comply with accessibility requirements and make necessary changes to remediate accessibility issues. (30%)

Plans, develops, coordinates, implements, conducts, and evaluates training programs and technical assistance needs assessments for THMP programs, including ADAP, SPAP, TIAP, and TIAP-PLUS. Manages training operations and quality assurance activities, including maintaining training records, course rosters, participation data, live courses, and online training offerings. Compile data, prepare reports, and develop policies and procedures for training programs using data-driven decisions. Identify and solve training problems by effectively using modern training methods and techniques for adult learning. (30%)

Facilitates instructor-led, virtual, hybrid, workshop-based, and on-site trainings for DSHS employees, eligibility enrollment workers, contractors, healthcare providers, and other stakeholders. Adapts content and delivery methods based on audience needs and knowledge levels; provides technical assistance, coaching, and observational feedback during and after training; and travels statewide to conduct in-person training and site support as needed. (25%)

Compiles, analyzes, and develops budget reports related to training program operations. Provide input for grant applications and program planning activities. Participates in committees and special projects as assigned. (10%)

Other duties as assigned include, but are not limited to, actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. (5%)

Knowledge of:
• HIV/STD/HCV, including signs and symptoms, diagnostic techniques, treatment, epidemiology
• Clinical case management and methods to deliver medical and psychosocial services to persons with HIV
• Medical terminology 
• Cultural competency issues and methodologies 
• Research methods used in developing assessment tools, curricula and program evaluation 
• Adult education principles 
• Principles of public health and program planning 
• Audio/visual hardware and software needed to produce and deliver curricula 
• Outlook, Excel, Word, PowerPoint, Teams, and other software platforms
• Quality assurance and improvement techniques
• Medicare, Insurance terminology
• ACA Marketplace insurance and enrollment processes

Skills in: 
• Case management
• Customer service
• Facilitation and training 
• Curriculum development
• Clear and effective oral and written communication skills with diverse audiences
• Developing and maintaining effective working relationships with staff, contractors, other organizations, and other agencies 

Ability to: 
• Research and write curriculum
• Plan and organize work
• Adapt presentations and trainings to meet various audience sizes and knowledge levels 
• Define specific goals and objectives to prioritize work 
• Develop, implement and evaluate policies, procedures, and system processes 
• Apply and interpret government policies, procedures, laws and standards 
• Identify problems and create logical solutions 
• Analyze and interpret data
• Learn and adapt to new processes and technology quickly such as TakeChargeTexas, IAmOnline, Healthcare.gov application, Ramsell Corporation Database, and Genesys
• Transport training equipment and supplies (up to 50 lbs.) to statewide locations 
• Effectively set up training room (move tables, chairs, boxes of training materials, and audio visual equipment 

Registrations, Licensure Requirements or Certifications:

Have Certified Application Counselor's certification or willing to learn and obtain this certification within three months of hired.

Initial Screening Criteria:

A complete, submitted DSHS job application is required for consideration. Minimum six years of experience in adult education and training work. Bachelor's degree with major coursework in education, social work, organizational development, communication, behavioral science, health care, or public health. Experience and education may be substituted for one another on a year-for-year basis. Graduated degree with major coursework in education, social work, organizational development, behavioral science, health care, or public health preferred. Previous training work in ACA Marketplace enrollment, health insurance, and communication preferred. Bilingual preferred. 

Additional Information:

Must be legally authorized to work in the U.S. without sponsorship.

Resumes will not be accepted in lieu of an application. All fields on the state appplication must be filled in completely; incomplete state applications may not be considered. 

Prior to beginning employment, the selected candidate who indicate they hold a degree from an institute of higher education may be requested to provide proof of graduation, such as an original college transcript or diploma.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at [email protected].

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.  Download the I-9 form

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at [email protected].

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.  Download the I-9 form