Test Mark
Interview Master
Apply to this jobTalview (Interview Master Technology Solutions Pvt Ltd) is a video interview platform which helps employers build a high performing workforce by reaching out to and screening more candidates using lesser time and resources than traditional hiring processes. Talview has served clients across 102 countries and its client list includes many leading organizations like ABB, Avery Dennison, Cognizant, GlaxoSmithKline, NTT Group, Tata Group, Unicef, VF Corporation and Wipro.
Talview is the second largest player globally in video-mobile recruitment technology space and is the pioneer in hiring technology augmented with talent engagement and state of the art analytics. Enabling more than "three million" video responses, Talview has grown to be a preferred partner for leading organizations across the globe. We consistently deliver our valued clients with a significant reduction in time to hire, increase in candidate satisfaction, enhance hiring managers and recruiters productivity, wider candidate reach.
Additional responsibilities include:
- Taking ownership of technical issues, and working with our Development group to resolve more advanced issues when necessary
- Resolving escalated customer complaints without the need for team lead intervention
- Documenting troubleshooting and problem resolution steps
- Participation in providing training to customers as required
Location: HSR, Bangalore
Summary
Handle technical issues, resolve customer complaints, document troubleshooting, provide training
Job title
Test Mark
Experience level
not specified
Industry
software
Location requirements
Bangalore, remote work not specified
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Bengaluru, Karnataka, India