Test Mark

Interview Master

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Bengaluru, KA, in on site Until 8/22/2026 First posted March 23, 2025 Last posted March 23, 2025
Job description

Talview (Interview Master Technology Solutions Pvt Ltd) is a video interview platform which helps employers build a high performing workforce by reaching out to and screening more candidates using lesser time and resources than traditional hiring processes. Talview has served clients across 102 countries and its client list includes many leading organizations like ABB, Avery Dennison, Cognizant, GlaxoSmithKline, NTT Group, Tata Group, Unicef, VF Corporation and Wipro.

Talview is the second largest player globally in video-mobile recruitment technology space and is the pioneer in hiring technology augmented with talent engagement and state of the art analytics. Enabling more than "three million" video responses, Talview has grown to be a preferred partner for leading organizations across the globe. We consistently deliver our valued clients with a significant reduction in time to hire, increase in candidate satisfaction, enhance hiring managers and recruiters productivity, wider candidate reach. 

Additional responsibilities include:

  •     Taking ownership of technical issues, and working with our Development group to resolve more advanced issues when necessary
  •     Resolving escalated customer complaints without the need for team lead intervention
  •     Documenting troubleshooting and problem resolution steps
  •     Participation in providing training to customers as required

Location: HSR, Bangalore

About this role

Summary

Handle technical issues, resolve customer complaints, document troubleshooting, provide training

Job title

Test Mark

Experience level

not specified

Industry

software

Location requirements

Bangalore, remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

troubleshootingcustomer supportdocumentation

Preferred skills

None specified

Specializations

testingcustomer support
Locations

Structured locations inferred from the posting.

Bengaluru, Karnataka, India

On-site City