Test Lead

• Test Strategy & Quality Assurance: Define and implement testing approaches that ensure solutions meet functional, integration, performance, security, and business requirements

• End-to-End Solution Validation: Coordinate testing across platforms, integrations, customer service technologies, business applications, data, and operational processes 

• Delivery Risk Management: Identify quality risks early, manage defects effectively, and provide clear visibility of testing readiness and deployment confidence  

• Testing Capability & Continuous Improvement: Establish testing standards, improve testing practices, and build quality assurance capability across delivery teams 

This is a maximum term contract for 12 months based at St Leonards with hybrid working opportunities. 

What you will be doing 

•  Define Test Strategy and Planning: Develop test strategies, plans, schedules, and quality assurance approaches aligned to project objectives, risks, and delivery timelines 

• Lead End-to-End Testing Activities: Coordinate functional, system, integration, regression, user acceptance, and operational readiness testing across multiple technology solutions and workstreams. Look to automate where possible 

• Manage Testing Across Complex Integrations: Ensure end-to-end validation of integrations between customer-facing systems, enterprise platforms, workflow solutions, data services, and third-party applications 

• Coordinate User Acceptance Testing (UAT): Partner with business stakeholders and subject matter experts to plan, execute, and complete user acceptance testing activities 

• Manage Defects and Quality Risks: Establish defect management processes, monitor remediation progress, and ensure quality risks are proactively identified and addressed 

• Validate Business Processes and Customer Journeys: Ensure end-to-end business processes, customer interactions, workflow automation, and operational procedures perform as expected across multiple systems 

• Provide Release Readiness Assurance: Assess testing outcomes and provide recommendations regarding deployment readiness, outstanding risks, and production release decisions 

• Work with Delivery Teams and Vendors: Collaborate closely with project managers, business analysts, developers, architects, external vendors, and business stakeholders to ensure quality expectations are met 

• Establish Testing Standards and Governance: Implement consistent testing methodologies, documentation standards, quality controls, and reporting across initiatives  

• Track and Report Quality Metrics: Provide clear reporting on test progress, defect trends, risk exposure, quality outcomes, and release readiness to delivery and governance stakeholders 

• Drive Continuous Improvement: Identify opportunities to improve testing practices, automation, tooling, quality processes, and overall delivery performance 

What we can offer you 

We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including:  

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free) 

• Additional leave purchase options and 14 weeks paid parental leave  

• Flexible working options, including hybrid arrangements 

• Discounts on everyday products and services 

• Discounted healthcare memberships - access to network of fitness centres and pools for employees and families 

• Free access to independent counselling support for employees and families 

• Health & Wellbeing programmes 

• Reward & Recognition programmes 

• Referral bonuses 

• Career and professional development opportunities 

About you 

• Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action  

• 7+ years' experience in software testing, quality assurance, or test management roles and advanced ISTQB certification or equivalent

• Tertiary qualification in Information Technology, Computer Science, Business Information Systems, or a related discipline (or equivalent practical experience)  

• Experience leading testing activities across large-scale business and technology transformation initiatives   

• Experience testing integrated enterprise environments including CRM, customer service, workflow, ERP, digital, and data platforms  

• Experience with Salesforce, contact centre technologies, customer platforms, or case management systems desirable 

• Experience testing data migration, integration, and workflow automation solutions desirable  

To Apply  

If you are ready to make a difference with HammondCare, Apply Now! 

Pre- Employment Checks   

All short-listed applicants for these positions will be asked to consent to a criminal record check and reference checks 

HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.