Test Debug and RCA Engineer

@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions.

Position Summary

The Test Debug and RCA Engineer independently conduct system-level debugging, validation, and root cause analysis on server, compute and networking rack. This engineer owns subsystem investigations, develops automation tools, and supports manufacturing and customer issue resolution.

Key Responsibilities

• Testing & Validation

Validate BIOS, BMC, storage, networking, and GPU functionality. Perform reliability, performance and interoperability testing. Support qualification of new server products. Responsible for test process instructions (TPI) generation and production operator trainings. 

• Debug & Troubleshooting

Debug complex failures involving: CPU and memory subsystems, PCIe devices, NVMe storage, Ethernet and InfiniBand networks. Investigate BIOS POST failures and boot sequence issues. Analyze BMC logs, sensor data, and firmware behavior. Perform Linux system-level troubleshooting. RMA support.

• Root Cause Analysis

Lead subsystem-level RCA investigations. Determine hardware, firmware, software, or manufacturing ownership. Generate formal RCA reports and corrective actions. Support customer escalations and analysis.

• Automation & Analytics

Develop Python tools for: Automated testing, Log collection, Failure analysis, Diagnostic automation. Utilize MySQL databases for: Yield analysis, Failure trending, Reliability reporting

Required Qualifications

Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, Computer Science or related field.

3–7 years of server validation, debugging, or reliability engineering experience.

Technical Skills

Server platform architecture.

BIOS, UEFI, and boot flow analysis.

BMC, IPMI, and Redfish management.

Linux administration and debugging.

PCIe Gen4/5/6, DDR4/DDR5, NVMe technologies.

Python automation development.

MySQL database analysis.

InfiniBand and fiber networking fundamentals.

Compensation:

The anticipated base salary range for this position is $70,000-$95,000 annually.​ Actual compensation will be determined based on experience, skills, qualifications, and business needs.

@ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.