Telesales Team Leader

One of the UK’s leading independent providers of business voice, data, IT, cloud & technology services based in Hertfordshire is actively seeking a Telesales Team Leader to join their organisation.

As a Telesales Team Leader, you will grow a department that is at the forefront of developing new business leads for the company. You will be responsible for recruiting and running a new telesales team, carrying out on going sales training and generating a high volume of outbound phone calls, creating face to face appointments for our field sales team to attend.

Duties & Responsibilities of Telesales Team Leader 

• Recruitment and Selection of a new telesales team
• Managing day to day operations of the team
• Meeting and exceeding given sales targets by managing the team and maximising the sales potential of every call
• Responsible for training, coaching and mentoring the team to achieve the targets.
• Responsible for initiating and implementing ongoing training on products and selling techniques where needed
• Disciplined use of the company’s CRM system
• Forecasting and reporting to the Sales Director
• Generate meetings for prospective clients in line with the targets agreed
• Identifying opportunities to up/cross sell
• Delegation and diary management for all sales appointments
• Managing leads that come from the company website and marketing campaigns.
• Objective setting/KPI management

Skills and Experience required For Telesales Team Leader 

• Minimum of 1 years’ experience in telesales management
• Industry experience preferred but not essential
• Proven track record in sales
• Ability to meet targets
• Experience in hiring, training and developing staff
• Highly motivated to deliver sales results
• Team focused
• Strong leadership skills
• Excellent communication and organisational skills

This is a fantastic opportunity to join an organisation that love what they do and investors in people. In return a basic salary up of to £35K is on offer plus excellent benefits. So, apply now!