Telesales Representative

• Engage with potential and existing customers over the phone to introduce our products and services.
• Acquire in-depth knowledge of product details and service offerings.
• Address customer inquiries and resolve any issues effectively.
• Gather customer feedback to improve services and offerings.
• Identify customer needs and present appropriate solutions.
• Generate leads and schedule appointments for the sales team.
• Maintain and update the customer database efficiently.
• Monitor and report on sales performance metrics.
• Aim to meet and exceed individual and team sales targets.
• Document all interactions with customers and track sales progress.
• Prepare monthly reports on KPIs and sales achievements.

Requirements

• Min 3 years of experience in telesales, customer service,
• Selling via cold calling in outsourcing, recruitment, software, or services. (Preferably one of the first two)
• Demonstrated ability to meet or exceed sales targets.
• Must be willing to make a minimum of 60 answered calls per day.
• Will have target for achieving qualified meetings
• Experience with CRM software and sales tools.
• Strong willingness to learn about product specifications and benefits.
• Friendly and patient demeanor with customers.
• Able to work collaboratively in a team environment.
• Excellent time management skills.
• Exceptional communication, presentation, and negotiation abilities.
• Fluent in English.