Telesales Executive

TRAVELOG is a fast-growing outbound travel agency based in Malaysia, dedicated to curating unforgettable journeys to China and beyond. With a mission to change lives through travel, TRAVELOG focuses on delivering meaningful and inspiring experiences that resonate with travelers. As the owner of Malaysia's largest travel Facebook community, boasting over 2.3 million followers across platforms, TRAVELOG has established itself as a powerful force in the travel industry, inspiring millions every day. We pride ourselves on our trust-based, fast-paced work culture, where every team member plays a vital role in our success. If you're seeking an opportunity to learn, grow, and truly make an impact in a dynamic environment, the Telesales Executive position at TRAVELOG is the perfect fit for you. This role demands self-driven individuals who are ready to take initiative, drive results, and strive for high performance while contributing to our mission of inspiring travelers. Join us, and be part of a team that believes in the transformative power of travel!

Responsibilities

• Engage with potential customers through outbound calls to promote our travel packages and services.
• Build and maintain relationships with existing and prospective clients to ensure customer satisfaction.
• Achieve sales targets and contribute to the overall growth of the agency.
• Provide detailed information about travel itineraries, pricing, and promotions to clients.
• Follow up with leads generated through online inquiries and other channels to convert them into sales.
• Utilize social media platforms and our travel community to enhance outreach and drive sales leads.
• Collect feedback from clients to improve service offerings and contribute to product development.

Requirements

• Previous experience in telesales, customer service, or a related field preferred.
• Strong communication skills with the ability to engage and persuade customers effectively.
• Self-motivated with a proactive approach to driving results and achieving sales targets.
• Familiarity with travel products and destinations, particularly in China and Southeast Asia, is an advantage.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Strong organizational skills to manage a high volume of calls and follow-ups efficiently.
• A positive attitude and a commitment to providing exceptional customer service.