Telephony Developer

Questronix Corporation

Pasig, Metro Manila, Philippines on site Until 8/21/2026 3+ years exp First posted September 9, 2025 Last posted September 9, 2025

Job description

Job Description:

Responsible for handling developments for telephony system used by contact center.
Develop call flow scripts and assess user experience based on contact center requirement.
Technical support for call flow changes and initiatives
Oversees the preparation and planning of call flows and communication improvements.
Manages the telephony platform of the Bank including IVRS and contact center productivity modules

Requirements

Qualifications:

At least 3 years experience on coding and development on Voice Solutions
Has experience managing and developing Aspect, Twilio, Genesys or any other contact center platform
Has extensive knowledge on call flow development
Programming Languages: Java VXML, Php, SQL, VoiceXML
Web Scripting: HTML, JSP, JavaScript
Database Systems: Oracle / Microsoft SQL
Applications: Microsoft, WebSphere, Eclipse, NetBeans, Postman
Has extensive knowledge on API integrations and development

About this role

Summary

Develops and supports telephony systems, call flows, and contact center integrations.

Job title

Telephony Developer

Experience level

3+ years

Minimum experience

3+ years exp

Industry

finance

Location requirements

Pasig, Philippines; remote not specified

Salary

Not specified

Management role

Skills & keywords

Required skills

Java VXMLPhpSQLVoiceXMLHTMLJSPJavaScriptOracleMicrosoft SQLAPI development

Preferred skills

None specified

Specializations

voice solutionscall flow developmentAPI integrationscontact center platformprogramming

Locations

Structured locations inferred from the posting.

Pasig, Metro Manila, Philippines

On-site City