Telephonic Triage RN

HealthCare Support Staffing

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Richmond, VA, us on site Until 8/22/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description

Why You Should Work For Us:

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Daily Responsibilities:  

• Establishes and maintains supportive relationships with callers and their families. 

• Performs professional assessment of caller's needs with accurate, concise documentation. 

• Conducts thorough symptom assessment of caller's situation using established criteria and protocol.

• Utilizes established software, written materials, on-line resources and nursing background to provide callers with appropriate medical information. 

• Provides caller with appropriate community resources as necessary. 

• Refers more complex issues as needed for consultation.  


• Must have clear and active RN license in the state of GA

• At least 2 years of acute clinical experience

• Ability to speak professionally and compassionately over the phone

• Strong customer service skills

• Proficient with computers and ability to navigate through various systems and document notes from callers

• Must be willing to work 12 hour shifts on weekends and potential overnight hours and holidays

• CANNOT have any time off requests in the first 3 months of tenure


 Hours for this Position:

Sat, Sun, Mon- 12 hour shift between 7am-8:30 pm

Pay Rate: 

$33.00- 38.00 (negotiated based on relevant experience)

If you are interested in being considered for this position, please click the apply button below. 

About this role

Summary

Provide phone-based triage, assessment, and guidance to callers using established protocols.

Job title

Telephonic Triage RN

Experience level

2+ years

Industry

healthcare

Location requirements

Richmond, VA, remote work not allowed

Salary

$33.00- 38.00 (negotiated based on relevant experience)

Management role

No

Skills & keywords

Required skills

RN license in GAclinical experiencecommunicationcomputer proficiency

Preferred skills

None specified

Specializations

triageclinicaltelephoneassessment
Locations

Structured locations inferred from the posting.

Richmond, VA, USA

On-site City