Telemarketing Borrower Team Leader

Cermati.com

Jakarta, Jakarta, id on site Until 8/23/2026 1+ years exp First posted June 24, 2026 Last posted June 24, 2026

Job description

Responsible for distributing database to telesales officer, directing and guiding the telesales method of selling, offering, and handling products to Customers
Leads and monitors activities of Telesales Representatives to ensure effective performance.
Support sales team and monitor the quality of phone calls and Customer communications.
Provides motivation to Representatives through individual contact, goal setting, periodic meetings and recommendation of incentive plans.
Trains staff on products and services (through formal training and one-on-one coaching/ mentoring) by focusing on the sales process to ensure maximum lead generation and high closure rates for new business.
Compile all information for the generation of monthly reports, including monthly and quarterly revenue tracking and forecasting.

Min 1 years of Telesales Leader Experience
Experience hiring and developing a telesales team.
Experience coordinating projects & campaigns across teams.
Ability to multitask and execute in a fast-paced, team-oriented environment
Strong analytical skills. Proven ability to review detailed data and produce meaningful analysis
Strong problem solving skills and ability identify root causes
Working knowledge of medium-large operations in fintech or bank call center

About this role

Summary

Lead and train telesales team, oversee operations, analyze data, ensure sales targets.

Job title

Telemarketing Borrower Team Leader

Experience level

1+ years

Minimum experience

1+ years exp

Industry

finance

Location requirements

Jakarta, remote work not specified

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

leadershiptrainingdata analysiscommunicationproblem solving

Preferred skills

None specified

Specializations

telesalesleadershiptrainingfintechcall center

Locations

Structured locations inferred from the posting.

Jakarta, Indonesia

On-site City