Technician Level 2, Communications

Helpful Smiles Technology Center (HST), James Street, Grimes, IA Until 10/6/2026 0+ years exp First posted June 23, 2026 Last posted August 7, 2026
Job description

A+ Communications, Security & Home Solutions is a trusted leader in communications, security, audio/video, and automation control. Our experienced team specializes in customizing services to fit customers' specific needs, whether it be for home entertainment and safety or workplace productivity and security.

A+ Communications & Security

Job Title: Technician Level 2, Communications

Department: A+ Communications

FLSA: Non-Exempt

General Function:

The Technician, Communications installs and services all aspects of data equipment including phones, computers, POS, etc. Travel level is 100% in the 8-state area.

Core Competencies:

  • Partnership

  • Growth mindset

  • Results oriented

  • Customer focused

  • Professionalism

Reporting Relations:

Accountable and Reports to: Manager, Communications/POS

Positions that Report to you: None

Primary Duties and Responsibilities:

  • Identify and manage safety hazards related to the general public as well as maintaining project safety in accordance with specified safety guidelines.

  • Deciphers blueprints to determine cabling pathways, elevation heights, and coordinates with other trades on the project.

  • Pulls and terminates a variety of low voltage cabling.

  • Completes Rack layout and fabrication.

  • Assists the Manager, Communications with project planning, installation and service.

  • Demonstrates independent judgment and fiscal responsibility.

  • Communicates effectively; interacts well and builds trust with the project team, leadership, subs/suppliers; and demonstrates a sense of teamwork.

  • Takes the initiative to communicate and improve the company procedures and processes. Deals effectively with varying workload requirements, frequent changes, delays and/or unexpected events.

  • Consistently meets established quality standards.

  • Thoroughly test systems prior to turn-over to the client for first time use.

  • Continue to develop technical and analytical skills by working with customers, attending training and reading product manuals.

  • Maintain and protect all tools, equipment and material for assigned projects.

  • Reports to work on time, adheres to company policies and guidelines and presents a professional image to the client.

  • Other duties as assigned by Management.

Education and Experience:

High School or equivalent is required. Similar or related work experience is preferred but not required.

Hire contingent on passing a DOT Physical/Drug Screen and continue to hold a DOT Class C license certification.

Physical Requirements:

  • Frequent to constant lifting, carrying, kneeling, stooping, squatting, crawling, climbing, reaching, pushing and pulling.

  • Must be able to regularly lift and/or move up to 100 pounds.

  • Must be familiar and comfortable working at various elevations using a ladder and/or man-lift. Some night and weekend work.

Working Conditions:

Busy atmosphere in an operational store or in a construction environment/ jobsite with frequent interruption. Frequent duties require working at heights of 20 feet and above from a scissor lift or extension ladder.

Equipment Used to Perform Job:

Proficient use of I-pad and laptop computer with Microsoft Office, Man-Lift, employee-supplied hand tools.

Looking to join our team of experts? Apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.

About this role

Summary

Install and service data equipment, cables, racks, and systems at various sites.

Job title

Technician Level 2, Communications

Experience level

entry level

Minimum experience

0+ years exp

Industry

communications

Location requirements

On-site at Helpful Smiles Technology Center, no remote work allowed.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

blueprint readingcablingrack layoutsafety procedurestechnical skills

Preferred skills

None specified

Specializations

low voltage cablingsystem testinginstallation
Locations

Structured locations inferred from the posting.

Unknown location

On-site