Technician, Claims

As a claims technician, you prepare estimates for claims settlements. You estimate damages and ensure that quotes from providers comply with the organization’s standards and processes. You draw on your sound decision-making skills to solve technically complex problems and recommend ways that partners can improve. The ability to tailor your approach as needed is therefore essential. More specifically, you will be required to:

• Estimate damages and review provider estimates and quotes. Recommend repair strategies to optimize interventions based on the organization’s procedures and quality standards
• Support claims advisors and answer questions about damages. Make claims settlement recommendations
• Audit claims and follow up on corrections to assess the quality of work completed by providers. Suggest courses of action

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Remote

What you bring to the table 

• College diploma in a related field
• A minimum of three years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Must have a valid driver's license and access to a vehicle
• Available for travel within the Greater Sherbrooke, Drummondville, and Lac-Mégantic regions (south-central Quebec)

Action oriented, Business insight, Customer Focus, Decision quality, Differences, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Property and casualty insurance (FG)

Unposting Date

2026-08-16