Technical Writer IV

Palo Alto, CA, us on site Until 8/22/2026 First posted March 21, 2025 Last posted March 21, 2025
Job description

We are an product Engineering and IT Services base company.

https://www.altencalsoftlabs.com/
 

We are looking for a content developer to help us build out and organize a Confluence site to educate an internal R&D audience in client’s use of a new software delivery model. Candidates should demonstrate strong writing skills, excellent research practices, and the ability to synthesize technical input into well-crafted, easy to understand content. Our ideal candidate must have strong team sensibilities, have solid visual and content design skills, exceptional organizational skills and be able to work with multiple sources and SMEs in a fast-paced environment. The candidate must be able to understand and explain processes, best practices, and tools to an internal R&D audience.

Responsibilities:

• Create internally facing content using Confluence as the delivery medium.

• Collaborate with program managers, cross-team representatives, and quality assurance engineers to research, author, and polish content

• Create documentation designs, plans, and schedules

• Use Confluence to design, organize, and author high quality material on schedule.

• Create Web pages and other collateral

Requirements:

• BS/BA in Technical Communication, English, Computer Science, or equivalent experience

• Ability to organize information, learn complex concepts, and explain concepts and instructions clearly and concisely

• Must be flexible and enjoy working in a fast-paced environment

• Must have solid prior experience in developing Confluence sites

• Knowledge of JIRA is a plus

• Knowledge of engineering processes and tools is a plus

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Create and organize technical content for internal R&D using Confluence.

Job title

Technical Writer IV

Experience level

not specified

Industry

software

Location requirements

Palo Alto, CA, on-site preferred, remote possible

Salary

Not specified

Management role

No

Skills & keywords

Required skills

confluencetechnical communicationorganizationresearchcontent design

Preferred skills

jiraengineering processes

Specializations

content developmentconfluencetechnical communicationdocumentationsoftware processes
Locations

Structured locations inferred from the posting.

Palo Alto, CA, USA

On-site City

Palo Alto, CA, USA

Remote City